How do the quantity discount work?

GOOD QUESTION..:) We offer Quantity Discounts for All Suppliers. When you buy more than 1 Carton from a Supplier the Quantity Discounts apply and they apply on all Cartons you purchase from that Supplier. You can save yourself 'HUNDREDS OF DOLLARS'.... If you order from many of our Suppliers and if you order 2 or more cartons from each your saving can be huge and this is savings on your [...]

How do I report damaged product?

ALL CLAIMS are to be Lodged Online via our Report a Claim section. On your Mobile, Login go to Account, Report a Claim. You can select the Order and Supplier the claim is applicable for, complete the information including all images. The claim is sent to the Supplier immediately, we are sent a copy of the claim to ensure it's been read and is being actioned. We allow a Supplier 48hrs to [...]

How can I see my order or billing history?

All orders are available via your Account, you'll see your complete Order/Billing History. Login, go to Account, My Account. You can View and Print Order Receipts or save them as pdf. Please note when you place your Order we email you the receipt and a pdf copy. From your Account you can also select previous orders to re-order, this will send the order directly to your shopping cart for a [...]

I have forgotten my password & can't login?

At the login page you'll see a section that looks like this; FORGOT YOUR PASSWORD? If you forgot your password, to request a new ONE TIME use only password via e-mail, please enter your e-mail address below, and click the 'Request A New Password' button. When you login next time the system will prompt you to change this password. Passwords are not recoverable in the system, so if you lost [...]

How can I be part of your mailing list?

We communicate all news via our blog page - blog.goodfoodwarehouse.com.au, join the RSS feed for all our latest updates. Or, alternatively register on-line and our database will be updated with your email address. Connecting either way means you won't miss out on new Supplier news, Supplier deals, latest products listed and any other industry news. Alternatively we like to make sure our social [...]