What does it mean if the Chocolate is thick or lumpy?

There could be 2 reasons: overcooked or under heated. The chocolate could have been over cooked. If this happens remove the lumps with a wooden spoon and discard. Or strain the overly melted chocolate through a strainer. This will remove the sugar that has been crystallised in the chocolate. These crystallised sugars will have a crunchy texture when tasting. The chocolate could have been [...]

How many people does 1kg of chocolate serve in the fountain?

This depends on how chocoholic your friends are. However on an average 1kg of chocolate can serve an approximately 20 people. Just remember, the first initial chocolate you pour into the fountain will take about 500gms to 750gms of chocolate to run. Also, if you have a lot of other sweets, such as a lolly buffet, you can serve more [...]

Where to store chocolate?

Ideally, chocolate should be stored in a slightly cool, dry, dark place. The perfect environment would be 16 to 24 degrees Celsius, have low humidity (less than 50 %), be out of direct sunlight, and away from any other foods or substances with strong odours that could be absorbed by the chocolate. Frequent exposure to high temperatures can cause the cocoa butter in chocolate to raise to the [...]

What if you did not use all the chocolate?

If you did not use all the chocolate in the container, simply put the lid back on and use next time. Remember to re-melt the chocolate; 1kg of chocolate is 1 minute on high in the microwave. If you have less than 1kg you will need to adjust the melting time in [...]

How long will the chocolate stay melted?

Once you melt the chocolate in the microwave or double boiler, it will stay warm for about 30 minutes prior to pouring it into the fountain. All domestic fountains have a heat element to keep the chocolate melted. If you need to have the chocolate melted more than 30 minutes prior to using, place the chocolate in a fridge bag, wine bag or a polystyrene box to contain the heat. This should keep [...]